Barcodes FAQ
If you can't find the answer to your question below, email us, we are happy to help.
Our ordering process flowchart takes you through the steps from placing an order to receiving your barcodes.
If you are unsure about what you need to order, you may want to read our ordering help page.
What is a Barcode?
Where did the barcode system come from?
What are the EAN-13 numbers that you provide?
Do I need to buy a barcode?
What are the EAN & UPC barcode systems?
How
many barcodes do I need?
Will
my barcode work for any retail product?
Will
my barcode work in a country other than
Are your barcodes issued by
an official barcode body?
Are your barcodes legal for
use in New Zealand?
Can you guarantee that all retailers will accept your barcodes?
Will my Barcodes have a Company Prefix?
What information is contained in a Barcode?
How do I purchase a barcode from you?
Is there anything that I need to do after I receive the barcode
number from you?
What if I have more than one product, or some variations of my
product?
Do I have to be a registered company to purchase a barcode
number?
My business is located outside of
Why should I purchase a barcode number from you?
Will the barcode number I receive be unique?
Will
my barcode ever expire?
Will I ever have to pay
Renewal Fees?
What are acceptable dimensions for EAN-13 barcode printing?
Will the barcode I buy be registered in a Central Database?
How Can You Sell Me a Single Number?
Who invented barcodes?
Why was Barcodes Limited (NZ) formed?
Do I
have to print my barcode in black on white?
Can you send me
sample graphics?
What numbers are required for books and magazines?
What feedback have you received from your
customers?
Hence, EAN-13 numbers are unique 13-digit code numbers for your product, represented by scannable bars.
Do I need to buy a barcode?
The use of barcode numbers is a voluntary system. Retailers use it as the basis for their pricing, inventory and ordering systems. It is becoming increasingly common for retailers, both large and small, to require all products they sell to display a unique product barcode for this purpose.
Hence, if you want to keep selling your product through reputable retailers, it is sensible to put a barcode on it.
What are the EAN & UPC barcode systems?
Most barcode numbers consist of 12 or 13 numbers. EAN-13 is the European standard, which is used in NZ and has 13 numbers.
The
UPC barcode system is typically used in the
The EAN-13 code is used internationally. Scanners can typically read both EAN-13 and UPC codes.
For more information about the connection between UPC and EAN numbers, go to this
website. You need a unique barcode for each unique product that you sell. A barcode is used by retailers in their computer systems to record product information & track products. If you are selling a shirt that comes in one colour and 2 different sizes, you will need to buy 2 barcodes. With a unique barcode on each size shirt, if one of the sizes sells more quickly than the other, the shop can easily tell which one they need more of. Yes. All retail products inHowever - if you are supplying to one of the few large retail chains that specifically requires all product barcodes to be verified, you will need to join a barcode organisation, purchase your barcodes from them, pay annual fees & get them to verify your barcodes.
For further information about restrictions regarding the barcodes you purchase from us, read here.
Will my barcode work in a country other than New Zealand?
Yes. Our barcodes will work anywhere that UPC or EAN barcodes are scanned - which is most of the modern world. This includes
The
only restriction that we know of is Woolworths Australia and
Kroger's & Wal-Mart in the United States all require registration
with a barcode organisation that will verify your product barcodes
à if you manage to sell your product to
these chains, you will be very happy & have lots of $$$ to pay the
annual fees.
See
here
Are your barcodes issued by
an official barcode body?
Yes - Our barcodes have all been issued by UCC - the Uniform Code
Council (since renamed GS1-US). Our barcodes were initially issued by
UCC in bulk to a company in the United States- we have purchased a large quantity of
these barcode numbers and are now on-selling them to people who want
barcodes without having to pay annual fees.
Can you guarantee that all retailers will accept your barcodes?
No. No barcode supplier or issuing organisation can guarantee that every retailer in the world will accept their barcodes. Retailers have the right to refuse specific barcodes (or products) for a variety of reasons, or to make specific requirements for the labelling & packaging of good they stock - hence it is impossible for any organisation to guarantee universal acceptance.
It is your obligation to find out the barcode & packaging
requirements of your particular retailers before purchasing
barcodes from us. Never print your packaging until your
retailers have expressed full acceptance of your barcodes &
packaging. Please read our
Terms and Conditions
before making a purchase from us.
Will my Barcodes have a Company Prefix?
No they won't. No business can sell single barcodes that have a company prefix
(these tend to be the first 7 digits of a barcode number).
Some retailers require a company prefix because they use it for electronic invoice exchanges & purchase orders. Before purchasing barcodes from us you must check with your retailers to find out whether they require a company prefix.
If you want a company prefix, you will have to pay annual fees for the right to use a large quantity of barcodes (100+) from a Global Standards Body.
A Barcode is purely a unique number – there is no specific product information encoded in the bars. The barcode has no real meaning until the product details are entered into a retailer’s software application. When you supply your product to a retailer, they will enter your product’s name, barcode number, description, price & reordering information into their software system. After this is complete, whenever your barcode is scanned at the checkout counter, the product details and price are displayed on the screen. A barcode is purely a connection between your product and the product details stored in the computer system.How do I purchase a barcode from you?
Please follow this link for our ordering flowchart (also, if you are unsure about what you need to order please look at our ordering help page).
Ordering & receiving barcodes from us is straightforward - simply click the "Order Now" button on the home page. Then complete the required information and press "Submit." You then pay for your purchases via Visa or Master Card. Upon successful credit card verification you will receive an email confirming your barcode purchase.
When
we receive your order, we assign your EAN-13 barcode number(s) from
our barcode database. If all you want is the number, this is emailed to you.
If you require a graphic image of your barcodes, our Graphic
Design department convert your numbers into barcode images and email
them to you.
The turn-around time is often only a few hours. On some occasions it may take our team one to three business days. (If you have specific completion time requirements, please call or email to check on the current schedule.)
Is there anything that I need to do after I receive the barcode number from you?
Once you receive your unique barcode number, you can begin using it on your product. When you supply your products to your retailer, you usually need to provide them with the barcode number, as well as the product name, description, price etc. They will input this information into their inventory system.
What if I have more than one product, or some variations of my product?
A unique EAN number is required for each different product in order for your retailer to properly identify your products in their inventory system.
Do I have to be a registered company to purchase a barcode number?
No. Any person, business, or organisation can purchase & use our barcode numbers. You do not need to be registered as a company.
My business is located outside of
Yes, you can purchase your EAN-13 barcodes from us. EAN-13 codes are used throughout the world.
Why should I purchase a barcode number from you?
If your business only has a relatively small number of products or only needs new barcode numbers occasionally, then we are the best option (in our opinion) for purchasing barcode numbers and MUCH CHEAPER than alternatives.
1.
Low initial cost - you can start with one barcode number from $49
2.
We
do not charge any ongoing annual fees. Our EAN barcode numbers are
sold for a single, straight-forward, one-off fee. This an be a
significant cost saving.
3.
We
provide the barcode graphic cheaply (only $5 with your barcode
number purchase) - many other barcode providers don't provide you
with a graphic barcode image, or charge a lot extra for it.
4.
We
have no
5.
We
are fast – we can usually complete your order within hours, not days.
Will the barcode number I receive be unique?
Our
- manufacturers allocating the same number to two different products
- businesses making up their own barcode number
- buying a number from a company that generates numbers randomly.
Barcode number duplication can also occur through companies like ours selling the same number to more than one purchaser. We are aware of this potential danger, and have accurate systems in place to avoid duplication of numbers – we guarantee that we will not sell the same number to more than one client. (This is also a reason why we cannot offer refunds for any barcode numbers purchased – we cannot resell any numbers ‘returned’ to us because of the danger of duplication).
We purchase our barcode numbers from a reputable source in the
Will my barcode ever expire?
No. Once we have assigned a barcode number to you, you have the right to use it for life (and with no ongoing annual charges). Your barcode will never expire.
Will I ever have to pay Renewal Fees?
Absolutely not. All of our charges are one-off payments. We will never ask you for any renewal or licence fees. Because these barcode numbers come from a company which joined the UCC in the 1990’s, before they started charging renewal fees (August, 2002), we don't need to pay any renewal fees. This saving is passed on to you - we do not & will not ever charge you any renewal fees.
What are acceptable dimensions for EAN-13 barcode printing?
The nominal size of an EAN-13 image is 37.3mm wide x 25.9mm high.
The minimum recommended size is 80% of the nominal size (ie 30mm
wide). The maximum recommended size is 200% of the nominal size (ie
74.6mm wide). Width is more important than height, as the width
influences the distance between the bars and how well the scanner
can distinguish between them. We recommend test scanning any EAN
image prototype produced by your manufacturing facility before going
into mass production.
Will the barcode I buy be registered in a Central Database?
No. Individual barcode numbers are not usually registered in a
Central Database.
It is up to the owner of the barcode number to ensure it is not used
in duplicate situations, and to keep track of how the number is
used.
When
you receive your barcode number from Barcodes Limited, you control
that specific number. If you discontinue one product, you may re-use
that barcode number on another product - BUT you must pass on this
information to the retailer, and ensure that both products are not
being supplied at the same time. (It is wise to allow some time
between the end of one product’s life, and the reuse of that number
on another product). Hence, you become the registrar of that unique
barcode number and are responsible to ensure it is used properly.
How Can You Sell Me a Single Number?
In
the
1990’s, some manufacturers in the
Who invented barcodes?
George Joseph Laurer (born September 23, 1925 in
Why was Barcodes Limited (NZ) formed?
We
were involved with another business, which developed a small number
of successful retail products for NZ and Australia. As these products became more successful, we found
that some stores required a barcode number on the products. Our
initial investigations led to only one major source for barcode
numbers, and horror when we saw the
cost of obtaining the few barcodes we required. No-one else in NZ
seemed able to provide us with a barcode. This got us asking
questions - we thought there should be a way to purchase one (or a
few) barcode numbers without paying large joining fees or annual
fees for membership.
After lots more research, investigation & ingenuity, we
obtained our barcode. Then we got calls from other companies asking
how they could obtain a barcode number. So, not wanting others to
waste their time and money unnecessarily, we decided to help other
people obtain barcode numbers and graphics easily
à
hence Barcodes Limited was formed.
Do I
have to print my barcode in black on white?
No.
Black bars on a white background is the normal colouring for
barcodes, and provides good contrast for scanning. However, you can
print your barcode in other colours, but it is essential to have a
good contrast between the bars of your barcode & the spaces
in-between. If you plan to print your barcode in other
colours, get expert help and also undertake rigorous test scanning.
Can you send me sample
graphics?
You can see sample images
here. If you have trouble with
these, just send us an
email & we can email you samples of barcodes in various graphic
formats - so you can see which format you prefer.
What numbers are required for books and magazines?
ISBN (International Standard Book Numbers) and ISSN (International
Standard Serial Number) are a unique
numbers that are assigned to published books, magazines, serials &
other similar products.
You can get a ISBN and ISSN numbers i
n NZ from the National Library for free. They should issue you with the ISSN or ISBN in two forms, the ISSN or ISBN itself, and a thirteen-digit form of it the ISSN-13 or ISBN-13 number.Once you have the number,
contact us or order online and we can provide the correct artwork to print on your magazine or book.Here are the National Library links for ISBN and ISSN numbers.
Can't find an
answer to your question?
Please
email us.
Order Now
To order a barcode number or graphic,
click here.


